• City of Del Mar Finance Department
  1050 Camino Del Mar
  Monday through Friday 8 a.m.
  to 5 p.m.
  Cash, Check, Visa/MasterCard
  
• Community Services Department
  1700 Coast Blvd
  Every day 9 a.m. to 5 p.m.
  Check only
  
• Fire Department
  2200 Jimmy Durante Blvd
  Weekends or Weekdays after 5 p.m.
  Check only

How do I protest a parking citation?
As described on the back of each citation, mail a copy of your ticket with a short note stating the facts of your appeal to:  IR,  P.O. Box 2329, Del Mar, CA 92014.  Senior parking officers review appeals and a response is returned within 21 days.  Be sure to include your return address and a copy of your citation.

How do I pay for a citation for expired tags or a “fix-it” ticket?
A ticket issued for expired tags can be reduced to $10 by presenting your current registration.  This is called a “fix-it” ticket.”  In order to pay for the ticket by mail, please mail: 1) a check for $10 (payable to the City of Del Mar); 2) a copy of your current registration; and, 3) a copy of the original citation to:  Finance Department, 1050 Camino del Mar, Del Mar, CA  92014 or to IR,  P.O. Box 2329, Del Mar, CA  92014.

If you prefer to pay in person, you can do so at the locations listed in the question above with the documents listed above.

When is parking enforced?
Parking is enforced every day, including holidays, in Del Mar between 9 a.m. and 8 p.m.  Parking meters are enforced on Coast Blvd., the 17th St. lot, and Park/Pay/Display on Camino del Mar from 9 a.m. to 8 p.m., except on Christmas and New Year’s Day.  Meters at L’Auberge are enforced on holidays and weekends from 9 a.m. to 8 p.m.  Other regulations and limits are clearly posted.

Why is parking enforced?
Del Mar’s sandy wide beaches and unique downtown environment create special parking challenges.  As a result of the ever increasing demand for parking, the City has chosen to designate certain areas of town as timed parking every day of the year.  These areas are clearly marked with signs which describe the hours that the parking regulations are applicable.  This helps increase turnover, resulting in more available parking spaces.

Traffic Enforcement

I got a traffic ticket.  Can I have a copy of the speed survey?
The City Clerk’s Department will provide a copy of the City Ordinance adopting the findings of the speed study.  A copy of the study can be provided for a nominal fee.  The study can also be found on the Del Mar website under the February 7, 2005 City Council Agenda packet (item no. 8).

I tried the 800 number listed on the ticket but couldn’t get through.  What should I do?
Please call City’s Parking Enforcement Division at (858) 755-1556.

Should I send money if I am protesting this ticket?
No, do not send money if you are protesting the ticket.  You will receive a reply by mail explaining your options, but you must protest within 21 days of the citation issue date.  Once you have protested, the “clock” stops the date due for the citation.

I got a ticket in the Disabled Zone but I have a placard.  What should I do?
Mail the following: 1) a copy of the individual registration I.D. card issued by the DMV; 2) a copy of the handicap placard; and, 3) a copy of the ticket to: Parking Officers, P.O. Box 23291700 Coast Blvd., Del Mar, CA  92014. 

I lost my ticket? What should I do?
You may call The Phoenix Group at (888) 207-5716 or the City’s Parking Enforcement Division at (858) 755-1556.  Tell them your license plate number and that you received the ticket in Del Mar.  They will then be able to look up the citation for you.  Citations can also be viewed by accessing the  Paymycite website.  Enter “Del Mar” as the agency and then enter your license plate number.

I want to check on the status of payment of my ticket.  What should I do?
If you mailed your ticket in the envelope provided, please call The Phoenix Group at (888) 207-5716 or the City’s Parking Enforcement Division at (858) 755-1556.  With either the citation number or your license plate number, they will be able to look up the citation and let you know the status of payment.  Citations can also be viewed on the  Paymycite website.  Enter “Del Mar” as the agency and then enter your license plate number.  If you have questions, you may contact the Finance Department at 858-755-9354.

Who can I contact about a “red light” ticket?
You can call the San Diego Sheriff’s Department, Encinitas sub-station at (760) 966-3500.