Conducting City Business During COVID-19

Del Mar Civic Center

DEL MAR CIVIC CENTER

Monday through Thursday
7:30 a.m. to 5:30 p.m (remote service only)

PLANNING COUNTER 

Monday through Thursday
1 to 5:30 p.m. (remote service only)
Email: planning@delmar.ca.us

BUILDING COUNTER  

Monday through Thursday
1 to 5:30 p.m. (remote service only)
Friday (remote service only)
Noon to 3:30 p.m. (remote service only)

Your health is our priority

To reduce the spread of COVID-19, the Del Mar Civic Center is closed to the public for in-person business until further notice. Members of the public can continue to call or email City Hall from 7:30 a.m. to 5:30 p.m. Monday through Thursday. Most City business – including paying utility bills or processing business licenses or permit applications – can be completed by phone or online.

New operating hours for City offices

city seal SQUAREStarting July 10, City Hall and the Public Works Administrative Office will provide remote service to the public Monday through Thursday each week.  City Hall will no longer provide remote services to the public on Fridays.

To slow the spread of COVID-19, the Del Mar Civic Center and Public Works headquarters remain closed to the public for in-person service. City staff is available by phone and email from 7:30 to 5:30 p.m. Monday through Thursday.

Open the New Operating Hours webpage

Contact Us

Call: 858-755-9313
Public Works after-hours emergency line: 858-756-1126
Email: cityhall@delmar.ca.us

Pay utilities by phone or online

Because of limited staffing, the processing of electronic payments will be faster than that of paper checks.
Call: 855-385-9410 (toll free)
Visit: www.delmar.ca.us/billpay

Planning Department and Code Enforcement services

For general questions, property information, assistance with submittals, permit applications, and emergency permit requests, contact the Planning Department. Please note that application intakes are limited at this time.

Call: 858-755-9313
Email: planning@delmar.ca.us

Online Planning Department resources

Building and safety inspections

To request a building or safety inspection, call: 858-375-9528 or email inspector@delmar.ca.us.

Until further notice, inspection services will be provided as follows:

  • Inspections involving unoccupied buildings and outdoor areas will be accommodated.
  • Some types of inspections will be postponed at the discretion of the City Inspector to ensure the safety of the City Inspector and site occupants. These include inspections within occupied structures, residences, and units.
  • Inspections will resume by appointment only and will be coordinated by the City Inspector. 
  • Only one point of contact may be provided on a job site during an inspection. Please remove all other workers from the premises.
  • City Inspectors reserve the right to immediately remove themselves from a job site at their discretion.  Inspections may be declined or postponed if there is a potential exposure to someone who is sick.

Open City of Del Mar Guidelines for Building Inspections During COVID-19 (PDF)

Building permits and plan checks

To initiate a building permit application or plan check submittal, email a request to Planning@delmar.ca.us or call 858-755-9313. 

To inquire on the status of an existing plan check or building permit, call 858-375-9514 or email Building@delmar.ca.us.

Until further notice, the submittal of building permit applications and plan checks, as well as final issuance of building plan approvals and building permit, will be provided only in electronic format.

Code Enforcement services, questions or complaints

Call: 858-704-3651
File a code enforcement complaint online:
http://www.delmar.ca.us/forms.aspx?FID=93

Free permitting for businesses to offer carry-out goods 

To assist our business community, the City of Del Mar is issuing free Temporary Use Permits to any restaurant or retail-related business that wishes to sell food, beverages or other goods to the public in a drive-through or carry-out manner. 

The Temporary Use Permit will remain valid during the Local Emergency proclaimed by the City Council March 14, 2020,or until by further restrictions are imposed by the County or State.

Download a Temporary Use Permit application (PDF): https://www.delmar.ca.us/DocumentCenter/View/3829/Temporary-Use-Permit-Checklist-PDF

Fees will not be required. Email completed forms and direct questions to Adriana Jaramishian: 858-755-9313 or ajaramishian@delmar.ca.us

Citizens’ Participation Program (CPP) Meetings

A framework is in place to conduct CPP 1 and 2 meetings virtually while maintaining the regulatory provisions of the Design Review Ordinance. Working with City planners, applicants can arrange to host the mandatory meetings remotely.

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